Last updated: September 20, 2026
Sloan Canyon Trading Post currently ships within the United States only. We do not offer international shipping.
We work with multiple suppliers and fulfillment partners. Products from the same order may be produced, packed, and shipped from different locations and may arrive in separate packages.
Processing Times
Processing time varies by product and supplier. Many in-stock items begin processing within 1–5 business days. Print-on-demand, customized, special-order, oversized, or supplier-direct products may require additional production or handling time. Any product-specific estimate shown on the product page or at checkout takes priority over this general guidance.
Shipping Estimates
Delivery estimates shown at checkout or in order communications are estimates, not guaranteed delivery dates, unless we expressly state otherwise. Carrier delays, weather, holidays, remote-area delivery, supplier availability, and other circumstances outside our control can affect transit time.
Multiple Shipments
If your order contains products from different suppliers, you may receive multiple tracking numbers and separate deliveries. You are not charged again merely because an order ships in multiple packages unless an additional charge was clearly disclosed before purchase.
Shipping Destinations
We currently ship to eligible addresses in the United States only. Product availability and shipping service can vary by supplier and destination. Some oversized, freight, hazardous, or supplier-restricted products may not be available to every U.S. address, including certain remote locations, Alaska, Hawaii, U.S. territories, APO/FPO addresses, or P.O. boxes.
If an item cannot be shipped to your address after an order is placed, we will contact you and provide an appropriate resolution.
Shipping Rates
Shipping charges, when applicable, are calculated or displayed at checkout. Oversized, heavy, freight, remote-area, or special-handling products may have different rates or restrictions.
Tracking
When tracking is available, it will be provided by email, through your customer account, or in another order update. Tracking may take time to begin showing carrier scans after a label is created.
Address Accuracy
Please confirm your shipping address before placing an order. Contact us immediately if an address needs to be corrected. Address changes are not guaranteed once a supplier or carrier has begun processing the shipment.
Lost, Delayed, or Marked-Delivered Packages
If tracking has not updated for an unusual period, a package appears lost, or a shipment is marked delivered but cannot be located, contact us promptly. We may ask you to check with household members, neighbors, the carrier, or the delivery location while we investigate with the supplier or carrier.
Damaged Shipments
Keep all packaging and contact us as soon as possible, preferably within 7 days of delivery, if a shipment arrives damaged. Photos of the product, outer box, internal packaging, shipping label, and visible damage may be required to support a carrier or supplier claim.
Questions
For order status, tracking, or shipping help, email orders@sloancanyonpost.com or use our Contact page and include your order number when applicable. For general product or customer support questions, email support@sloancanyonpost.com.